Today I am going to interview an exceptional person that is going to teach me about customer service success. He currently works remotely...

I want to work in the tech world, keep learning new things about business and startups every day, and challenge myself to reach my highes...

Every business has five main areas: sales, operations, customer service, and marketing. All of them are vital to the existence of compani...

The area of operations brings me memories of successful moments but also jam-packed days. I took this role when I co-founded an education...

During all this month of September, I wrote blog posts every single day. It is impressive to think of all the things that I learned and m...

Excellent communication is crucial in all relationships. Talking with colleagues, bosses, friends, or our significant other, implies givi...

Having a great landing page is essential for attracting costumers. It convinces people that it is worth it and beneficial to pay for the ...

Developing confidence is essential for succeeding in life; it helps people to take risks and think critically without worrying too much a...

When I think about my skills and work ethic, I recognize that I am someone I would love to hire if I were a hiring manager. Reflecting on...

Keeping boundaries with people is something I have been struggling with most of my life. It is difficult for me to say "No" when someone ...

Money management is essential for living a stress-free life and being able to enjoy our income responsibly. I also know that if I want to...

When high school students are in their last year, most of them suffer something called “senioritis.” They feel that they have already wor...

Today I took the famous Graffiti Tour of Comuna 13 in Medellin. It is a place full of art and a harsh history of violence, but also socia...

It is hard for me to sleep when I have a new idea about a project, strategies for selling something or the sketch of a new storybook in m...

On the first day of this month, I started a 30-day writing challenge. I am currently on day 20! As I am getting closer to the finish line...

I am currently reading a book called The War of Art by Steven Pressfield. The section I read today was about “the magic of beginning.” Th...

Jazz is a symbol of pleasant experiences; that is why some hotels and restaurants play it for delighting their customers. However, it is ...

The reason why we are in this world is that we create and keep enriching the universe in a way that only each individual can. When I say ...

“The best sellers are the best leaders. All the great teachers have been great sellers.” -Robert Kiyosaki. One of the essential skills th...

The relationship between my sister K. Liliana and I has always been full of love, argues, resentments, and reconciliations. It is because...